Effective Date: July 24, 2025
Last Updated: July 24, 2025

Look4Career (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit https://www.look4career.ca and use our related services, including Resume AI, Cover Letter AI, Interview AI, and other tools (collectively, the “Services”).

By using our Services, you agree to the practices described in this Policy. If you do not agree, please do not use our Services.

1. Information We Collect

a. Personal Information You Provide

Register for an account
Use any of our AI tools
Submit your resume or cover letter
Make a payment
Contact us for support

This may include:

Name, email address
Resume and cover letter content
Work and education history
Payment data (handled via Stripe)

We do not collect sensitive personal information (e.g., health data, government ID numbers).

b. Automatically Collected Information

IP address, browser type, device info
Usage activity (pages visited, features used)
Cookies and similar tracking data

See our Cookie Notice for more.

2. How We Use Your Information

Provide and personalize our Services
Generate resume and interview suggestions
Authenticate and manage your account
Communicate with you (transactional and support emails)
Process payments via Stripe
Analyze platform usage and improve our tools
Prevent fraud and enforce our Terms

We do not use your resume or cover letter content to train AI models without your explicit consent.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

OpenAI (to generate AI responses)
Stripe (for payment processing)
Supabase (for authentication and database management)
Analytics providers (e.g., Google Analytics)

All third parties are required to protect your data and only use it to provide services to Look4Career.

4. Data Retention

We retain your data as long as necessary to provide services or comply with legal obligations. You can request deletion of your account and data at any time by contacting us at generalinfo@mochatech.ca.

5. Your Rights

Depending on your location, you may have the right to:

Access the data we hold about you
Correct or delete your personal data
Withdraw your consent
Object to certain data processing activities

To exercise these rights, contact us at generalinfo@mochatech.ca.

6. International Users

Our servers are located in Canada, but some third-party vendors (e.g., OpenAI, Stripe) may process your data outside of Canada. We ensure all data transfers comply with applicable privacy laws (e.g., GDPR Standard Contractual Clauses).

7. Children’s Privacy

Our Services are intended for users aged 18 and older. We do not knowingly collect personal data from minors. If you believe a child has submitted data, please contact us immediately.

8. Cookies and Tracking

We use cookies to improve site performance and analyze usage. You may disable cookies in your browser settings. For full details, see our Cookie Notice.

9. Data Security

We use encryption, access controls, and secure cloud infrastructure (via Supabase and Stripe) to protect your data. However, no system is 100% secure, so use the Services at your own risk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or in-app message. Continued use of our Services after changes means you accept the revised policy.

11. Contact Us

If you have any questions or concerns, you can contact us at: